TERMS OF SERVICE

Acceptance of Terms

By booking an appointment, filling out the intake form, purchasing a training, or using our website, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

Services Offered

Pristine Inks provides permanent makeup (PMU) services including—but not limited to—ombre powder brows, nano brows, combo brows, and lip blush. All services at Pristine Inks, L.L.C. are performed by state-licensed and certified permanent makeup professionals in compliance with Utah Department of Occupational and Professional Licensing (DOPL) regulations. We follow strict bloodborne pathogen prevention protocols, including the use of single-use, sterile needles, gloves, and disposable tools. All equipment is used in accordance with CDC, OSHA, and Utah state sanitation guidelines. By booking a service, you acknowledge that permanent makeup is a form of tattooing and carries inherent risks, including but not limited to allergic reactions, scarring, and undesired pigment retention. You understand that results vary based on individual skin types, lifestyle, and aftercare.

Eligibility for Service

For safety and results, clients must meet strict eligibility criteria to receive permanent makeup services. You are not a good candidate if any of the following apply:

  • You are under 18 years old. Clients must be 18 years or older. We reserve the right to request a valid government-issued photo ID prior to providing any services.

  • You are pregnant or breastfeeding

  • You are currently on Accutane or have taken oral steroids in the past year (must wait at least 6 months)

  • You have skin conditions such as psoriasis, eczema, active skin cancer, or undiagnosed blisters in the treatment area

  • You have cancer or are undergoing chemotherapy

  • You are prone to keloid or hypertrophic scarring

  • You have heart conditions (must provide a doctor’s note)

  • You have glaucoma

  • You are currently taking antibiotics or blood-thinning medications

Health Disclosure

You agree to provide truthful information about your medical history, allergies, medications, and prior procedures. Failure to do so may affect the results and safety of your service

Cancellation & Appointment Policies

At Pristine Inks, appointments are reserved especially for you. To ensure the safety of all clients, staff, and to maintain a focused, professional environment:

  • No guests are permitted during your appointment. This includes partners, children, pets, parents, and siblings.

  • A booking fee is required to reserve your appointment.

  • The remaining balance is due in full on the day of your scheduled appointment.

  • If you no-call, no-show, PRISTINE INKS, L.L.C. reserves the right to retain your booking fee for the time that was set aside exclusively for you. You will be required to pay a no-show fee in order to book another appointment. Everyone’s time is valuable, please be respectful.

  • If you arrive more than 15 minutes late, your appointment may be canceled and rescheduled. While we will do our best to accommodate you, we cannot guarantee service due to other scheduled clients and commitments.

  • You are allowed one reschedule per booking. If you request a second change, a new booking fee will be required.

  • As this is a service-based business, all payments are final and non-refundable, including deposits and service balances.

  • You agree to follow all aftercare instructions provided by your artist. Failure to do so may impact the final result and void any complimentary touch-up eligibility.

Touch-Up Policy

Initial services do not include a complimentary touch-up unless explicitly stated. Touch-up appointments, if needed, are scheduled no sooner than 6 weeks after the initial procedure and may incur additional charges.

Refunds & Results Disclaimer

Due to the nature of PMU services, all sales are final. No refunds will be given once a service is rendered. Results vary by individual skin type, aftercare, and lifestyle. We make no guarantees on healed outcomes.

Consent & Photography

You must complete a signed consent form prior to your procedure. We may request permission to take before/after photos for training or marketing purposes; this is always optional.

Communication Consent

By submitting your contact information, you agree to receive appointment updates, reminders, and promotional messages via SMS and email. You may opt out at any time by replying "STOP" to text messages or using the unsubscribe link in emails.

Intellectual Property

All content on this site, including branding, training materials, and media, is owned by Pristine Inks LLC and may not be reused without written permission.

Limitation of Liability

PRISTINE INKS, L.L.C. is not liable for any allergic reactions, dissatisfaction with results, or failure to follow aftercare instructions. Services are performed at your own risk.

Dispute Resolution

Any disputes will be governed by the laws of the state of Utah. You agree to resolve claims through binding arbitration or small claims court in Salt Lake County.

Updates

We reserve the right to update these terms at any time. Continued use of our services implies acceptance of the revised terms.

Effective Date: 01/01/2025
Business Name: PRISTINE INKS, L.L.C.
Contact: vanessa@pristineinks.com