PRIVACY POLICY

What Information We Collect

We collect information you provide directly to us, including:

  • Name, phone number, email

  • Booking details and service history

  • Medical history and procedural consent (collected via our secure Jotform Consent Form)

  • Media release and before/after photo consent

  • Payment data (handled via trusted third-party processors)

How We Use Your Data

We use your information to:

  • Book and confirm appointments

  • Send reminders and updates via email/SMS

  • Provide customer support

  • Run marketing and promotional campaigns

  • Analyze trends to improve our services

Text & Email Marketing

When you submit your contact details, you consent to receive appointment updates and occasional messages these messages may include—but are not limited to—appointment reminders, confirmations, service updates, account notifications, and limited-time promotions. Message frequency may vary. Message & data rates may apply. You may opt out by clicking “unsubscribe” in any email or replying “STOP” to SMS at any time.

Cookies & Analytics

Our site may use cookies, tracking pixels, and analytics tools (e.g. Google Analytics, Meta Pixel) to monitor performance, measure ad success, and improve user experience.

Third-Party Sharing

We may share your data with trusted service providers for payment processing, booking systems, and email/text delivery (e.g. Stripe, Acuity, SamCart, ManyChat). These parties are only given the data needed to perform their services and are required to protect your information.

Data Security

We implement SSL encryption and access controls to keep your data safe. However, no online system is 100% secure, so you provide information at your own risk. We also maintain HIPPA Compliance within our CRM.

Your Rights

You can:

  • Request to view the personal data we hold on you

  • Ask us to correct or delete your data

  • Opt out of marketing communications at any time

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted clearly on our website.

Effective Date: 01/01/2025
Business Name: PRISTINE INKS, L.L.C.
Contact: vanessa@pristineinks.com